To E-Counselling clients: due to the high volume of requests for online service, there may be delays in processing your registration. You will hear from your E-counsellor as soon as possible. Thank you for your patience and we apologize for the temporary inconvenience. If you are experiencing any urgent need to speak with a counsellor, please call our Care Access Centre: 1-800-387-4765
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Shepell·fgi E-Counselling. Private, one-on-one counselling over the Internet
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New Users

Registered Clients

Welcome to E-Counselling

E-Counselling is a professional counselling service delivered via a private conference portal. E-Counselling is a series of written exchanges with a professional counsellor, and does not depend on quickness of thought or speed of typing. You will work with your E-Counsellor at your own pace. Your E-Counsellor will respond to each of your messages within two business days.

Technical Support

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